Terms & Conditions

Effective Date: 01.06.2026

Welcome to MDTHEX ENGINEERING SERVICES TRADE LTD. STI.("MDTHEX", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website https://www.funke-mdthex.com/ (the "Site"), and any services, offers, or transactions you engage in through the Site. By using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Intellectual Property Rights

• All content on the Site, including text, images, graphics, design, logos, trademarks, product descriptions, and software, is owned by MDTHEX or its licensors and is protected by intellectual property laws.
• You may view, download for caching purposes only, and print pages from the Site for your own personal and non-commercial use, provided you keep all copyright and proprietary notices intact.
• Except as stated above, no material from the Site may be reproduced, republished, modified, distributed, transmitted, displayed, broadcast, or otherwise commercially exploited without our prior written consent.

2. Site Use and Acceptable Use

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or interfere with anyone else's use of the Site. Prohibited uses include, but are not limited to:

• Using the Site in any way that breaches applicable laws.
• Posting or transmitting content that is unlawful, threatening, defamatory, obscene, hateful, or otherwise objectionable.
• Using automated systems, such as robots or spiders, to send more requests than a human could reasonably generate.
• Interfering with the proper functioning of the Site or attempting to bypass access controls.

3. Products and Services

• Descriptions and Pricing: We make every effort to describe our products and services accurately, including heat exchangers, oil and air coolers, exhaust gas heat exchangers, and similar items. However, we do not guarantee that descriptions, specifications, or other content are fully accurate, current, or error-free.
• Offers: Any offer made through the Site is valid until stock runs out or the offer is withdrawn. We reserve the right to limit quantities.
• Ordering and Acceptance: Placing an order through the Site is an offer from you to purchase the product or service. We may accept or reject your order at our discretion. If accepted, a contract will be formed between you and MDTHEX.

4. Payment and Commercial Terms

• Payment terms, when applicable, will be stated on invoices or order confirmations. Depending on the agreement, full payment or a deposit may be required before shipment or delivery.
• Unless otherwise stated, all prices are in [applicable currency]. You are responsible for any taxes, duties, or other charges that may apply in your jurisdiction.

5. Delivery, Risk, and Title

• Delivery: Delivery times are estimates only. We are not liable for delays beyond our control, including shipping delays, customs issues, and similar matters.
• Risk: Risk of loss or damage to products passes to you when the products are delivered to the carrier or to your designated location, whichever occurs first.
• Title: Ownership of the goods passes to you only when we have received full payment for the relevant goods and any other goods or services supplied to you.

6. Returns, Warranty, and Liability

• Warranty: We warrant that the products will be free from defects in materials and workmanship for the period stated in the product documentation. This warranty does not cover damage caused by misuse, abuse, improper installation, accident, or unauthorized repair.
• Returns / Exchanges: Returns are accepted only in accordance with our returns policy. You must contact us and obtain approval before returning any items.
• Limitation of Liability:To the maximum extent permitted by law, MDTHEX's total liability for claims arising from or related to these Terms or your use of the Site shall not exceed the amount you paid to us in the previous twelve (12) months. We are not liable for indirect, special, incidental, punitive, or consequential damages.

7. Disclaimers

• The Site and all content are provided on an "as is" and "as available" basis, without any warranty of any kind, whether express or implied.
• We do not warrant that the Site will be uninterrupted, secure, or free from errors, viruses, or other harmful components.
• We are not responsible for third-party content, websites, or services linked from our Site.

8. Privacy

Our Privacy Policy governs how we collect, use, store, and share your personal data. By using the Site, you agree to our Privacy Policy

9. Changes to Terms and the Site

• We may update these Terms at any time. When we do, we will change the "Effective Date" at the top. Your continued use of the Site after changes are posted means you accept the updated Terms.
• We may update, suspend, or discontinue any part of the Site, including features or content, temporarily or permanently, with or without notice and without liability.

10. Governing Law and Dispute Resolution

• These Terms are governed by and interpreted in accordance with the laws of [applicable law].
• Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of [court/city/country], subject to mandatory legal requirements.

11. Miscellaneous

• Severability: If any provision of these Terms is held invalid or unenforceable, that provision will be severed and the remaining provisions will continue to apply.
• Waiver: If we do not enforce a provision of these Terms, that does not mean we waive our rights under that provision.
• Entire Agreement: These Terms, together with any documents incorporated by reference, such as the Privacy Policy or return policy, form the entire agreement between you and MDTHEX regarding your use of the Site.